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ZRep Engage & Analytics

How can we improve feedback management and help you make strategic product decisions?

ZRep Engage & Analytics

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  1. For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)

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  2. 0 votes

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  3. Instead of blocking a user forever, it would be nice to be able to "suspend" them, or block them for a finite period of time.

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  4. Please add the following filters to the Suggestions Customer Activity filter:
    -No customer activity in the last 30 days
    -No customer activity in the last 60 days

    Or something similar. 90 days is very useful, but we have too many incoming ideas, would like to clean it out more aggressively using this filter.

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  5. 0 votes

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  6. 0 votes

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  7. 0 votes

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  8. 0 votes

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  9. I would like to be able to log in, click on emails, and click on Drafts and have my emails pop up instead of all emails for our account. Every time I would navigate away from the drafts i need to go to the dropdown and select My Drafts, or My sent emails.

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  10. On an SPA, there needs to be away to remove identification of User because there may not be a page refresh to change it.

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  11. Filter on each of the columns so that I can look at a specific range of suggestions. Ex. All suggestions above 'X' MRR or within a certain created timeframe.

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  12. Today would have been a perfect demonstration of my request. We have 365 linked to our domain, however we aren't the MAIN admins of the account. We want to setup another office 365 account using the same domain name then copy ALL existing accounts from the first to the second domain account and then tell the company administrating 365 that we are done with them. Obviously we can't nor do we want to run the two together.

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  13. Add a Nodejs code snippet to: https://developer.example.com

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  14. We had lost some distribution groups recently. It would be nice to have a warning or a workaround to not overwrite cloud-only list when an on-prem user or group matches the one on Office 365/Azure AD. Some of our OU was supposed to be filtered when we worked with a Microsoft engineer.
    Since our up-to-date distribution lists got overwritten by older lists from our on-prem AD and Microsoft does not back up groups on the cloud, we had to create all our lost distribution list from scratch.

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  15. Some admins and end-users have email addresses which contain special characters like the "umlaut" or accented vowels. Currently, these addresses cannot be used in ZenRep.

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  16. Automatic notification when ideas hit certain thresholds in terms of vote count, average votes, etc.

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  17. The settings are reset to default when you log out from the account.

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  18. Thank you for providing login with Google and facebook.
    However, it's a bit bizarre to be providing feedback on Microsoft products and discover that you can't login with a Microsoft ID.
    Please could you include Microsoft ID login as an option.

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  19. 0 votes

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  20. On the starter bundle you don't have access to tools like NPS or Survey. When a product is just launching and the company is trying to engage users for feedback, having access to Survey and NPS at a limited rate would be helpful. Without these options, simply waiting to get feedback doesn't warrant the $199 a month price.

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