514 results found
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Give option for moving dates by year
In the enhanced analysis, give the option to move the date back by year, not just month.
1 vote -
Keep log of status updates after merging suggestions
When I merge suggestion A into suggestion B, the comments from suggestion A are copied into suggestion B - but any status updates from suggestion A are not.
Sometimes there's useful stuff in the old status update, such as troubleshooting steps to see if the symptoms match a known issue or not. So it's nice to be able to access those old status messages to copy-paste from them, for example.
1 vote -
1 vote
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Ability to merge forums
Merge Forums
1 vote -
Collect additional data with widget
Would like to be able to be able to customize the widget to have the user submit additional data outside of their suggestion to pass with the suggestion.
1 vote -
Do not require a user to add a request
I do not want to provide a particular user. I might just know it came from an account but not the user in particular.
1 vote -
Allow end users to unsubcribe from email notifications with one click from the email
Right now, when you click "unsubscribe" on one of our email notifications, it takes you to the web portal notification settings.
This requires you to login.
It would be better if you could click "unsubscribe" and be globally unsubscribed from notifications for that ZenRep subdomain, without having to login again.
1 vote -
Option to sort merge suggestions by vote count
Often new ideas are just duplicates of very popular ideas, and often popular ideas use very common terms. If we could sort merge search results by vote count, it would save a lot of time (note: this is a bit of a workaround since search does not support common search operators).
1 vote -
Contact users based on forum or community membership
Provide the ability to contact all members of a forum or the entire community with one communication.
1 vote -
No suggested topics
Remove the suggested (past) posts widget. Its matching accuracy is poor and as a result, it wastes customer time by encouraging them to read irrelevant information.
1 vote -
Integrate Feedback directly with Salesforce events
be able to directly pass "events" from SFDC into UV as Ideas.
1 vote -
Preview status update text
So you can verify that formatting and response text is correct.
1 vote -
1 vote
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1 vote
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One step canned response
- I often used canned responses. It would be preferable if I could do that in one click: "Reply with canned responses".
- Often I answer a number of messages with the same response. It would be nice to select them all and then type one response.
1 vote -
Don't require a special character in passwords
The current requirement for passwords are a bit counterproductive. They make for a password that is very difficult to remember and do not increase the actual strength of the password that much.
The current requirements are OK except for the one requiring "At least 1 special character". At the moment, I actually choose not to have a password because I know I will forget a password with a special character, and then I will spend numerous attempts getting it right, maybe even resetting the password each time I log in.
1 vote -
integrate a credits system or pay-to-use support system into ZenRep
As a company that relies heavily on ZenRep Support tools to provide ticketed support to our customers, it would be nice if ZenRep can implement some form of payment system where customers can buy premium support in the form of credits or pay-per-use system to gain access to our technical assistance.
1 vote -
Fix the broken Facebook Widget
FIX the Facebook Widget.
1 vote -
Get Clef
Use www.getclef.com to sign in.
1 vote -
Default a category in the widget when adding a suggestion
Default a category in the widget when adding a suggestion
1 vote
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