514 results found
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Allow upvoting of comments
People should be allowed to upvote/"like"/+1 comments; this would be an enhancement in community engagement with ideas
0 votes -
Pre-fill email address but allow users to confirm it before submission
We can pre-fill email field by passing user traits, but users' emails we have on the record may no longer be frequently accessed and/or users have forgotten which email address they used to sign up for our service. In such cases, it would be nice if they can confirm the pre-filled email address before hitting submit button. (Right now the widget won't ask at all if email trait is set.)
1 vote -
Ability to customize Widget Autoprompt settings
Being able to adjust the time interval for autoprompts would be an improvement.
9 votes -
Be able to remove past satisfaction ratings
People often test the satisfaction scores on their account, and we have no way to remove this ratings from being included in analytics
15 votes -
2 votes
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Allow Owners to edit Admin profile information
Owners (i.e. superusers) should be able to administer all the admins/agents registered in the system beyond inviting them, promoting them to owner, or deleting them.
Doesn't have to be extensive, but at least being able to update username, company, or other basic user admin tasks.
3 votes -
Display the total count of ideas, comments, and votes each user has in a list of users
In addition to the karma score, show the number of ideas, comments, and votes spent / remaining per user in the forum>>users listing as well as the associated export.
Mock-up attached.
Now this information is available per user, but that is tedious to review.
Having this info at the aggregate level helps admins to know:
1) how healthy or biased the interaction is (few people writing a lot, or a lot of people writing a little)
2) who are the top contributors in terms of volume
3) how many users have reached their voting limit2 votes -
Widget option to include screenshot by default
We have to ask users to send us a screenshot a lot when responding to their first bug report or feedback. And generally we find the bug quicker even if we manage without it.
2 votes -
Please add integrations with Nutshell CRM
This would be useful for tracking correspondence (both from and to). E.g., Any new tickets, and our responses via ZenRep.
You could just post them all as emails using this API endpoint:
https://www.nutshell.com/api/detail/class_core.html#a8b1d4449c1956d37b81e84767c1dafdb0 votes -
Be able to push Satisfaction ratings to SFDC
Satisfaction Ratings give you valuable insight on a user. Being able to push the rating to Salesforce gives your sales team and team members in Salesforce that additional insight.
2 votes -
Make email addresses optional when users submit feedback
Ability to make e-mail optional for feedback submission.
1 vote -
Integration with Salesforce for Feedback
We are a SaaS company and want to learn quickly by giving customers the possibility to come up with ideas and feedback. Our account managers however need to know what's happening:
How much feedback does a customer give? (amount)
What's the feedback about? (content)
What's the status of ideas submitted by a customer? (planned, etc.)Can you guys make the magic happen?
I1 vote -
Update Google Analytics to Universal Analytics
Currently Universal Analytics is in Stage 3. After it reaches Stage 4 we'd be able to implement this. https://developers.google.com/analytics/devguides/collection/upgrade/
Until then, vote up this idea so you're subscribed to notifications once we're able to make the update on our end.
6 votes -
0 votes
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Customize the design of the widget
Being able to customize the design and position of things like buttons, text, and colors, would be great, so we can bring the design more inline with their site or optimize it for their users.
10 votes -
WordPress Admin Plugin – add widget to WP Admin UI
WordPress Admin Plugin: I design and manage lots of WordPress sites for clients. I would love for my clients to have quick access to uservoice support from within their WordPress dashboard.
0 votes -
Weekly or monthly digest email of updates / new messages to all users
Any users that has ever been active in our product
User opt-out option
3 votes -
Integration with on-premise Team Foundation Server (TFS)
Add support for on-premise instances of TFS, similar to ZenRep for Visual Studio Online.
16 votes -
Agile CRM gadget
Would be great to have an integration with Agile CRM, or at minimum a gadget!
1 vote -
Pipedrive CRM integration
Would really like the ability to integrate ZenRep with Pipedrive.com
1 vote
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