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How can we improve how you track and engage your customers with ZenRep

ZRep Engage & Analytics: Routing Messages

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Integration with Salesforce for Feedback

We are a SaaS company and want to learn quickly by giving customers the possibility to come up with ideas and feedback. Our account managers however need to know what's happening:

How much feedback does a customer give? (amount)
What's the feedback about? (content)
What's the status of ideas submitted by a customer? (planned, etc.)

Can you guys make the magic happen?
I

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  • Anonymous commented  ·   ·  Report

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  • AdminSelina Lehner (Director of User Experience, ZenRep) commented  ·   ·  Report

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