514 results found
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Weekly or monthly digest email of updates / new messages to all users
Any users that has ever been active in our product
User opt-out option
3 votes -
Be able to search for an exact phrase match
When searching ideas, articles or tickets, you can enter a phrase, but you can't do an exact match.
For example, if I only want to see ideas with the phrase "Add a new widget color," I can't. I will pull up any idea with anywhere from one to all of those keywords.
Being able to do an exact search like you can on Google would be super helpful for finding specific ideas, articles or tickets.
3 votes -
Integrate with Insightly.com
We have a lot of requests via ZenRep and I want to be able not only to close a ticket, but to define a follow up for some tickets which are solved.
Means: Adding Tasks based on tickets which are closed would be a nice thing. And activating opportunities based on tickets.
3 votes -
Simplify admin login form (/admin/signin)
The login page is terrible UX. Why hide the username and password for your most valuable customers? Also why not just place username/pwd fields straight up on the page instead of a dynamic reveal. This confuses me every single time.
3 votes -
Send user and account trait data to custom gadgets
The data passed through Identify for User and Account traits would be extremely useful when setting up a custom gadget.
For example, you pass the user's ID via the User Trait, and you want the gadget to be able to look up that user based on that ID.
3 votes -
Ability to subscribe any email address to the Daily Digest email
Currently, only a user (admin) can subscribe to the daily digest, but there are members of my team who do not have (or need) accounts but would like to see a summary of the tickets that are being created. I need the ability to subscribe people or distribution lists to the daily digest via an email address. This is a core functionality we have used very heavily with OpinionLab.
3 votes -
Surveys should collect user data
A few customers have expressed a desire to see the ZenRep widget mode apply votes to ideas when they are chosen over others. We'd like to get your feedback on this. And would you prefer to a vote only applied when they pick an idea over another, or pick and state "I want this"?
3 votes -
Integration with Zoho
It would be awesome to have ZenRep integrated with ZOHO CRM. For our CSR's it would be of good use.
3 votes -
Ability to format comments – bold, italic, lists, etc.
Use Markdown to style the comments
3 votes -
Allow end users to edit their ideas
Allow users to edit their idea submissions. Last time I checked, end users (customers) could not edit their own ideas once they submitted them. We get a lot of ideas that are hard to make sense of with poor grammar and spelling and unclear thinking. An option for users to edit their ideas may be a big help.
3 votes -
Customize date/time format based on location
Right now the date/time format is US. It would be nice if you could customize this (like for European users) or if it was done automatically based on the admins location.
3 votes -
Allow a more extensive 'Recently updated ideas'
Currently the overview on the home page only displays the 3 last modified ideas (whether status/comment/etc). I could be nice for it to either display more than 3 and/or for it to have its own dedicated page which could be accessed by clicking the header 'Recently updated ideas".
3 votes -
Allow video links in ideas.
You can attach a file to an idea, but it would be nice to embed a video at the bottom of an idea description. You seem to be able to do this in a knowledge base article, but not an idea. It would be helpful to include the same functionality.
3 votes -
Make text in outgoing status update emails configurable
We'd like to be able to modify the wording in the auto outgoing emails sent to users on status updates. We could then include company information, contact details etc... to suit us.
3 votes -
Popular Ideas
Allow Admins to generate a report that shows the top 20 ideas for the last month (Not the ideas with the highest vote count, but the ideas that have received the most votes during that time frame)
3 votes -
Integration with Asana
Asana is THE most awesome task management tool for teams.
Prioritized product features in Asana could be added to ZenRep automatically, allowing users to vote, discuss, and get updates on them.
Tickets could be posted and managed from Asana, where our team manages everything from product management, google docs, business planning, fund raising, idea boxes and a list far too long to mention here!
3 votes -
Integrate with Rally
Integrate with Rally so that ZenRep messages can be promoted to Rally backlog. Keep ZenRep and Rally backlog item synchronized bidirectionally.
3 votes -
Ability to preview custom design, html and css changes before displaying them publicly
A customer would like the option to not publicly display custom design changes until he has finished them. With that said, a save but don't publish option would be great as well as a preview option.
3 votes -
Add integration with Capsule CRM
Be able to pull customer info from Capsule and send summary info into Capsule.
3 votes -
add type=email attribute to input tag for mobile devices
When using uservoice on an iOS-device it would be very nice if you included the <input type="email">. This HTML5 standard will let the Safari browser recognize the input field as an email input and bring up a email-specific keyboard for it. Without it, the user has to shift back-and-forth to get to the @ at periods.
3 votes
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