Settings and activity

16 results found

1. Respect Search Operators (And, Or, Quotes, + and -)

   11 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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2. Ability to print or export the dashboard

   8 votes

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   0 comments  ·  ZRep Engage & Analytics » Analysis & Insights  ·  Delete…  ·  Admin →
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3. Merge Users

   5 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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4. Apply user segments to reports

   28 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Started  ·  AdminLisa Park (Sr. Product Manager, ZenRep) responded

   ZenRep has several new export options to help you better analyze messages and users.

   - You can now export a list of users almost anywhere in ZenRep – the main users list, users on a message, or in an account. The export includes all the information that we have about the user, including their custom fields, accounts, and location.

5. Allow admins to message individual supporters and/or users through the admin console

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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6. Bulk apply tags to topics

   12 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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7. personal views should have separate summary mails with distinct titles

   1 vote

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   0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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   Elena Schoen shared this idea  ·  Oct 31, 2025

8. Integration with Microsoft Dynamics CRM

   8 votes

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   0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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9. Admin to set user traits

   11 votes

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   0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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10. User has more than one email address, but there's no way to connect them to the same profile

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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11. Use default email address as "reply to" for status updates

    3 votes

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    0 comments  ·  ZRep Engage & Analytics » Engaging Customers  ·  Delete…  ·  Admin →
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12. Assign & filter topics by admin (and team)

    46 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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13. Integrate with Azure Active Directory (Office 365) for authentication

    8 votes

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    0 comments  ·  ZRep Engage & Analytics » Other  ·  Delete…  ·  Admin →
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14. Allow custom fields for messages

    56 votes

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    Gathering feedback  ·  2 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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15. Add full-text searching for tickets / notes

    9 votes

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    0 comments  ·  ZRep Messenger » Other  ·  Delete…  ·  Admin →
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16. Provide a “sandbox” site for testing

    5 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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