105 results found
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Allow end-users to receive notifications on all new topics and comments (like admins can)
I see an option in the settings for Admin accounts to receive email notifications for new notes and a daily digest, but no way for a non-admin user to receive the same notifications.
15 votes -
Add separate email for invoices
I'd like to be able to add a separate email address for invoices. Currently I have to forward the invoice emails to our finance people to reconcile the credit card, and would prefer just to have those invoices sent directly to them rather than my inbox as the Admin.
10 votes -
9 votes
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Include SSL support for custom host names on all plans
I get that SSL for custom hostnames is ****** to support - but security shouldn't be something users have to pay extra for.
While it's great that you provide custom domains for free, making us pay to have our users interact securely really feels gross.
Without it, I'm not really sure what the point of the custom domain. As it is, it's worthless to me (my entire site is on SSL, and browsers don't like switching protocols for subdomains).
So, I propose that SSL support for hostnames is included for all plans. Most of your customers aren't likely to implement…
9 votes -
Support Password Management Utilities
With the new ZenRep login screen, a regression was introduced where password management tools (such as the Mac OS X keychain) can no longer be used to automatically fill in the username and password.
Due to past identify theft issues, I now have a different, random, 20-character password for every single website on the Internet, so allowing the Keychain to automatically fill in password forms is a huge benefit to me since I can't remember any of the 513 passwords stored in my Keychain!
9 votesLorem ipsum dolor sit amet, consectetur adipiscing elit. Restatis igitur vos; Respondeat totidem verbis. Quid Zeno? Sit enim idem caecus, debilis.
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Integrate with Azure Active Directory (Office 365) for authentication
For customer discovery of ZenRep and for simple customer configuration please integrate with the MS Azure AD.
8 votes -
Be able to use system-defined fields when creating a condition for a rule
Right now if you're creating a condition for a rule, you can choose from the custom fields you've set up. However, you can't choose a system defined field.
For example, when a user submits a ticket via the Widget it includes a "Referrer" URL. However, you can't set a condition for the rule around that the referrer URL.
It would be great if admins could create rules around that system defined data like referrer URL or IP address.
7 votes -
Weekly digest - Daily is too often
A daily digest is too often for me. I would like to go through new ideas once a week.
6 votes -
Enabling admin access for more occasional users
Provide an additional admin license for those that only login to update statuses 1 to 2 times per month.
5 votes -
Customize the "Give Feedback" and "My feedback" labels
In our application (for internal idea submission), we would rather call the areas "Submit an Idea" and "My Ideas." Is there any way to change this? Staff are confused by "contact support" when that would really be contacting oru group that monitors internal ideas, whereas support is usually for IT related items. In terms of giving feedback, they are giving ideas...not feedback. It would be great if we could customize these labels so they were more intuitive for our internal use.
5 votes -
Custom "hotness" Algorithm
We'd like the ability to change the algorithm that determines how feedback items are sorted in the "Hot" tab. Currently, the items that appear in our "Hot" tab really aren't that hot as we don't receive a ton of traffic, so most of the issues there really aren't that new, nor do they have many comments, nor do they have many votes.
5 votes -
4 votes
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Ability to Embed the Satisfaction Widget into Email
Customer would like to target customers through email and have the ability to add the satisfaction into email.
4 votes -
Manually add votes
As an admin, I would like to be able to manually add votes to certain ideas. Often, we get emails or other messages from users. We ask them to go in and vote for ideas, but, if they don't, I'd like to be able to add votes manually so as to accurately capture the number of users that want an idea. Thanks!
4 votes -
Invite users to a private forum via API
I see that you can create/update users through the API, but I do not see a means of inviting non-existing users to a private forum.
Use case:
Company has a non-public forum for product suggestions. Clients are often sent invitations to this private forum if they have not been given access yet.
4 votes -
Support HTML formatting in forum welcome message
Right now the Forum welcome message only supports textile formatting. It would be great if it support HTML formatting, like the site welcome message does.
4 votes -
Ability to sign in using Microsoft Live ID
It would be nice to provide the option of authentication to this site with one's Microsoft Live ID, especially considering you offer Google authentication.
4 votes -
Give Admins the Choice to Require Users's Names
Give Admins the option to require users's names when users set up their profiles.
4 votes -
4 votes
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3 votes
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