105 results found
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Limit which instant answers show up in the contact widget
Make it relate to specific content where the widget is being hosted.
3 votes -
Auto Associate Labels
Need to auto associate labels to an idea that was captured on behalf of a customer.
3 votes -
Weekly or monthly digest email of updates / new messages to all users
Any users that has ever been active in our product
User opt-out option
3 votes -
Simplify admin login form (/admin/signin)
The login page is terrible UX. Why hide the username and password for your most valuable customers? Also why not just place username/pwd fields straight up on the page instead of a dynamic reveal. This confuses me every single time.
3 votes -
Ability to subscribe any email address to the Daily Digest email
Currently, only a user (admin) can subscribe to the daily digest, but there are members of my team who do not have (or need) accounts but would like to see a summary of the tickets that are being created. I need the ability to subscribe people or distribution lists to the daily digest via an email address. This is a core functionality we have used very heavily with OpinionLab.
3 votes -
Ability to preview custom design, html and css changes before displaying them publicly
A customer would like the option to not publicly display custom design changes until he has finished them. With that said, a save but don't publish option would be great as well as a preview option.
3 votes -
Create an Address Book of my users
Several folks have expressed interested in an Address Book that would list all your contacts/users, information about them, and allow you to search for and add them to tickets.
3 votes -
SSL should be standard on all plans for password protection
Says it all really - given the increasing switch to SSL (even Google search) and the low cost of implementing SSL - would be good if this could be included on packages other than your top of the range option? :) Or as an optional extra on them without requiring the other upgrades.
3 votes -
PDF Format Invoices
We would like to receive by e-mail proper invoices in PDF.
You may reviews Sendgrid or Mailchimp invoices.
3 votes -
Allow oAuth protocol to be used to resolve Login Redirection (SSO) requests
Currently ZenRep uses a custom workflow to resolve login redirection requests. For services that expose an oAuth interface it would be far better to be able to route the user through oAuth (which would give a far more consistent user experience, and makes SSO support almost automatic for anyone with an oAuth provider.)
This should be relatively easy to implement on the ZenRep end of things. A set of fields would need to be provided in the admin console allowing the administrator to specify the clientid, clientsecret, and scope. URLs would also need to be indicated for the…
3 votes -
Change status in end user view
Wanted function in private forums.
As an admin to be able to change status in end user view without accessing admin console. This is of course only enabled if you are an admin.2 votes -
2 votes
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2 votes
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See Account Renewal Date Inside the Admin Console
It would be great to be able to see the account renewal date inside the admin console or be alerted that the account is up for renewal soon.
2 votes -
View new suggestions in a specific category
Provide customers to filter new suggestions under a certain category on a public/private customer facing forum.
2 votes -
Be able to set a customized message on the Private Forum invite email as the default.
Be able to change the welcome message in the private forum invitation process to be the same custom message each time so it doesn't have to be copy and pasted each time if you use the same one every time.
2 votes -
2 votes
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2 votes
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2 votes
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2 votes
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