Settings and activity

17 results found

1. Differentiate between an email reply “canned response” and an inserted article (which is written differently)

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   4 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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   Theodore McKenzie commented  ·  Nov 10, 2023  ·  Edit…  ·  Delete…

   Lorem ipsum dolor sit amet, consectetur adipiscing elit. Graccho, eius fere, aequalí? Egone quaeris, inquit, quid sentiam? Primum divisit ineleganter; Haec dicuntur inconstantissime. Quid censes in Latino fore? Duo Reges: constructio interrete.

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2. Integrate with Intercom

   7 votes

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   4 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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3. Copy and paste images

   24 votes

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   13 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Delete…  ·  Admin →
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4. Allow canned responses and auto-replies to include variables, such as {customer_name} or any custom field

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   13 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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5. Quick link feature – for inserting a document's public URL

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   5 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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6. Time-based rules for messages

   22 votes

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   18 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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7. Allow Owners to edit Admin profile information

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   0 comments  ·  ZRep Engage & Analytics » Managing Users  ·  Delete…  ·  Admin →
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8. Gmail calendar integration

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   0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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9. Customize the design of the widget

   10 votes

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   1 comment  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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10. Admin Mobile Application

    3 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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11. Respect Search Operators (And, Or, Quotes, + and -)

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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12. Move Search under Welcome message

    2 votes

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    0 comments  ·  ZRep Engage & Analytics » Managing Topics  ·  Delete…  ·  Admin →
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13. Hubspot Service Hook

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    0 comments  ·  ZRep Engage & Analytics » Integrations  ·  Delete…  ·  Admin →
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    Theodore McKenzie shared this idea  ·  Apr 6, 2023

14. Merge messages from the same source

    52 votes

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    37 comments  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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15. Surveys should collect user data

    3 votes

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    Gathering feedback  ·  0 comments  ·  ZRep Engage & Analytics » Routing Messages  ·  Delete…  ·  Admin →
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16. Add the Average First Response Time in the Ticket Insights

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    1 comment  ·  ZRep Messager » Other  ·  Delete…  ·  Admin →
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17. Support HTML based auto-reply e-mails within Setting/tickets/RULES

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    18 comments  ·  ZRep Messager » 3rd party Text Chat  ·  Delete…  ·  Admin →
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