Macros – for inserting canned responses and updating fields
We often need to send in canned responses. Often we also need to fill out the same ticket field options to categorize those tickets. Those of us that have learned about hot keys can't imagine living without them.
AdminRoyce Paucek
(Account Executive, ZenRep)
shared this idea
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Selina Lehner
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Anonymous
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Selina Lehner
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Anonymous
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Anonymous
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