remember email selection when doing a merge/updating status/etc
Remember the previously selected email address per option for an admin. So I do not always have to select my option when doing an item that will notify subscribers.
3
votes
AdminMorgan Pfeffer
(Sr Customer Success Manager, ZenRep)
shared this idea
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Deontae Smitham
commented
Allow the admin to set what their default email address is when replying to customers, so they don't have to set it every time they are changing the status or commenting to the customer. This should be a setting that can be saved across the site the admin is logged into.