514 results found
-
Microsoft Windows phone service
All Microsoft Windows service
0 votes -
Admin Analytics Dashboard should allow filtering to specific Forums
Right now the analytics dashboard shows data across all forums. It would be ideal to be able to filter this to get stats for each individual forum and be able to export reports on the customer activity (suggestions, votes, comments) for a set time period only within an individual forum.
0 votes -
Be able to Change the NPS Question in the Widget based on environment
We may not want the company name to be the same for all users or all parts of our product.
0 votes -
Add public information from the sidebar
When adding support to an idea from contributor sidebar, be able to add public information to an existing idea
0 votes -
Force log out of all users
we need an option to force log off of all sessions for users.
Sometimes a user changes their password and a forgotten device would keep trying to sign in and lock out the account.0 votes -
Make signin work with 1-password
Your javascript sign-in process is "very clever" but absolutely terrible UX. It also defeats my password manager which is unnecessarily annoying.
While you're at it you should review your password requirements which required me to dumb down my generated password (always a bad sign). Possibly my password was too long - hard to know as you don't specify what the problem with the user password is.
0 votes -
Confirmation or undo for "Convert to ticket"
Have a prompt after clicking "Convert to ticket" since there's no way to undo it. Sometimes I accidentally click on it since I use "Merge idea…" so often. But then it becomes a pain to re-create the idea delete the ticket.
There should be a confirmation dialog, or the ability to undo it.
0 votes -
Add general settings navigation to the left sidebar
The Admin Console includes a sidebar with navigation links for topics like Analytics and Feedback, but access to General, Web Portal, Widget, Mobile, and Integration settings are only accessible from the gear icon in the top navbar. This tripped me up for a minute as I was trying to return to General settings. It's also inconsistent because when I visit General settings (for example) the sidebar remains visible with nothing marked as current.
0 votes -
Do not collapse login box when password is incorrect.
The login box in the upper right corner of this forum (revealed by clicking "New and returning users may sign in") collapses when I enter an invalid password. I must click "sign in" again to see the error message.
0 votes -
Allow convergence requests
In very large communities with international customers, you end up with many "new topics" that say the same thing (because people don't know how to search), and within those topics, many capture the actual desired content poorly.
0 votes -
Analyze content by department
Understanding how many messages have come in via sales, support, or account management would be a valuable way to segment data.
0 votes -
Analyze removal of support
Be able to see data about users who remove support from an idea they previously supported.
0 votes -
Offer European based servers
For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
0 votes -
0 votes
-
Be able to suspend a user
Instead of blocking a user forever, it would be nice to be able to "suspend" them, or block them for a finite period of time.
0 votes -
Add more "No customer activity" filters
Please add the following filters to the Suggestions Customer Activity filter:
-No customer activity in the last 30 days
-No customer activity in the last 60 daysOr something similar. 90 days is very useful, but we have too many incoming ideas, would like to clean it out more aggressively using this filter.
0 votes -
0 votes
-
0 votes
-
0 votes
-
0 votes
- Don't see your idea?