Closing tickets on behalf of users via the API not possible?
You can open and add messages to tickets via the API, but apparently it is not possible to close them. When I try to send a PUT to /api/v1/tickets/ticket_id.json and set 'state' to 'closed' I get the following error:
{'errors': {'message': 'Admin required: Not signed or not admin. No token; Unverified; Signature verification failed; User not signed: oauthenticate failed', 'type': 'unauthorized'}}
0
votes
Anonymous
shared this idea