10 second Undo button for ticket replies
I need a way to 'undo' a ticket reply -- similar to Gmail's 10/20/30 second undo feature.
Sometimes when I reply to a support ticket, I think of something else I want to add in the reply... Too late, I already hit 'send' to the customer.
7
votes
Anonymous
shared this idea
-
Anonymous commented
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Minime vero, inquit ille, consentit. Ostendit pedes et pectus. Poterat autem inpune; Qui convenit? Sint ista Graecorum; Duo Reges: constructio interrete. Sed tamen intellego quid velit.