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ZRep Engage & Analytics

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ZRep Engage & Analytics

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How can we improve how you track and engage your customers with ZenRep

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3 results found

  1. Customizable timespan for “Recent engagement”

    Ability to select a specific month or timespan to calculate “Recent engagement” in order to create a monthly report.

    2 votes

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    Gathering feedback  ·  0 comments  ·  Managing Topics  ·  Admin →
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  2. Notifications for specific keywords

    Would love to have certain keywords in a suggestion trigger an email immediately, as opposed to either an email for every suggestion, or one email at the end of the day.

    5 votes

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    Gathering feedback  ·  2 comments  ·  Managing Topics  ·  Admin →
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  3. Allow custom fields for messages

    When receiving messages we need to have more than just the title and description. Other fields, such as associated budget, problem analysis, etc. would be useful. The administrator would also need to define the field type, if its required, and validation patterns.

    56 votes

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    Gathering feedback  ·  34 comments  ·  Managing Topics  ·  Admin →
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