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ZRep Engage & Analytics: Engaging Customers

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Threaded comments for replying to specific messages

Would love to have threaded messages so users can reply specifically to a message already posted - then that conversation becomes a branch you can expand or close depending on your interest.

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  • Jody Fritsch commented  ·   ·  Report

    When other users comment on an original idea, it would be useful for admins to answers individual comments. For example, the (original) idea describes an observation on Android platform. Then another user comments that the same has been obserevd on iOS. If an admin wants to follow up on the iOS user, i would be less confusing if you could continue the iOS convesration in a separate sub thread.