79 results found
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Add a Nimble CRM integration and gadget
Add a Nimble CRM integration and gadget
1 vote -
Allow Salesforce service hook to push to the Salesforce Sandbox
Certain ZenRep events can be pushed to Salesforce via the ZenRep service hook However, the hook doesn't currently push to the Salesforce staging area (the "sandbox").
1 vote -
Setting to include Alexa Certified Metrics Code on our web portal
Similar to the Google Analytics key
1 vote -
Salesforce Gadget: Be able to query an email domain for the account data in Salesforce
Right now the SFDC gadget pulls in information from SFDC based on the user's email address. It would be great if you could pull this information in based just on the email domain.
For example, a user at a company may write in. They might not be in SFDC but their company is. Seeing that account information in ZenRep would be super helpful for agents.
1 vote -
Integrate with segment.io to simplify javascript installation and get more events
Not only would integrating with segment.io make the adoption of ZenRep easier, you would also allow marketing people to make the decision without having to bother the engineering folks.
One barrier removed.
Also, we use a number of monitoring apps for which we create server side events (such as the revenue data you would need for your MRR / LTV reports). We push those events through segment.io as I would guess most other segment.io users do.
Without the integration I'm wondering whether I really need that data in ZenRep.
With the integration, I'd just flip the ZenRep switch in segment.io,…1 vote -
Service hook integration with Kato.im
I'd like to get a notification in Kato (http://www.kato.im) when a new message comes into the system
thank you
1 vote -
1 vote
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Social Media integration
Integrating all social platforms from the most popular to the latest - Facebook, Twitter, Pinterest, Vine, etc.
1 vote -
Integrate with Bugzilla bug tracker
Please provide a plug-in, widget, connector (you get the picture) to have suggested ideas posted to Bugzilla when they are set to planned (or other Admin trigger). key return messages (not comments as they are too common) would get posted to user voice when the ticket in Bugzilla satisfies some event (like verified, or closed when released, etc.) so that the ZenRep idea is flagged automatically.
1 vote -
Add a service hook into Salesforce Chatter
We're looking for a way to keep our feedback community (we use ZenRep as an internal feedback and ideation tool) aware of ideas that are being raised and discussed. One way we could feasibly do this is to have activity linked to a chatter account.
1 vote -
1 vote
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provide more analytics tools than Google Analytics
Please provide more than just google analytics support.
GoDaddy analytics would be good.1 vote -
1 vote
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White-Lable for full-service and aliasing urls for both.
You should make the full-service option 'white-labled' and have aliased urls for both feedback and helpdesk. If that was possible I'd purchase, that's what is holding me back.
example:
feedback.mysite.com for feedback (with no ZenRep branding anywhere)
help.mysite.com for helpdesk (with no ZenRep branding anywhere)A fully customizable look, so it's fully integrated within my site.
1 vote -
Elevio Integration
Integrate with Elevio.
0 votes -
Offer European based servers
For some EU companies there are restrictions on having EU data on US servers. If there was a European based server this might allow for more EU based companies (more than we already have)
0 votes -
Allow admins to set up a duplicate domain.
Today would have been a perfect demonstration of my request. We have 365 linked to our domain, however we aren't the MAIN admins of the account. We want to setup another office 365 account using the same domain name then copy ALL existing accounts from the first to the second domain account and then tell the company administrating 365 that we are done with them. Obviously we can't nor do we want to run the two together.
0 votes -
Be able to add a static HTML page a ZenRep site
Sometimes admins want to be able to add a page with their own custom content (that is not a forum, idea or article).
0 votes -
With VSO, add the option to link messages to Epics as work items
You can link to backlog items and bugs, but don't have the Work Item type Features and Epics.
0 votes -
0 votes
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